Join Our Team

Job Description: Veterinary Technician - Apply Here

Vetopia Animal Health

1043 Executive Dr, Hixson, TN 37343

Location: Chattanooga / Hixson, TN Type: Full-Time Pay: $18.00 – $22.00 per hour

About Vetopia

Vetopia is a privately owned veterinary practice reimagining care through intentional design, collaborative medicine, and human-centered systems. We believe better care for pets starts with better care for people.

We are Fear-Free, tech-forward, and deeply committed to building a workplace grounded in trust, clarity, collaborative decision-making, and accountability.

Role Purpose

The Veterinary Technician plays a key role in supporting medical excellence, team cohesion, and daily hospital flow. Your presence, communication, and reliability help keep the day running smoothly while you grow your clinical skills alongside a supportive team.

Reports To

Practice Lead / Lead Veterinarian

Employment Type and Schedule

Full-time. Schedule and days to be coordinated based on hospital needs and candidate availability.

What You'll Do — Clinical Care

• IV catheter placement, venipuncture, blood draws (preferred but not required)
• Anesthesia monitoring and recovery
• Dental cleanings and radiography
• Diagnostic testing and patient preparation
• Fear-Free handling and patient comfort
• Maintain accurate medical history and documentation
• Support client education
• Room turnover — cleaning and disinfecting exam rooms between patients to prevent the spread of contagious disease

What You'll Do — Client Communication and Phone Duties

As a technician, you serve as the clinical voice of the practice on the phone. Your medical knowledge allows you to handle calls that go well beyond scheduling.

• Phone triage — assess symptom descriptions from pet owners and determine whether a situation requires emergency care, a same-day visit, or a scheduled appointment
• Medical questions — answer questions about symptoms, dietary needs, and general animal care within your scope
• Medication and aftercare — explain how to administer prescriptions at home and relay post-operative care instructions
• Client follow-ups — check in on hospitalized or recovering patients to monitor progress and flag concerns to the veterinarian
• Doctor communication — triage incoming questions and escalate complex, diagnosis-dependent, or urgent inquiries directly to the veterinarian
• Scheduling — book appointments, surgeries, and specialized visits
• Prescription refills — process refill requests and confirm veterinarian approval before release
• Documentation — accurately log call details into the patient’s medical record, which serves as a legal document for the practice

What You'll Do — Team Support and Flow

• Support daily workflow planning and task coordination
• Anticipate needs during busy periods
• Collaborate closely with team members

What You'll Do — Training and Growth

• Open to learning and skill development
• Receptive to feedback and mentorship
• Demonstrate dedication to advancing clinical skills

What You'll Do — Communication and Culture

• Demonstrate approachability and professionalism
• Maintain open body language, eye contact, and a positive tone
• Greet teammates and contribute to a welcoming environment
• Contribute to a culture of openness, trust, respect, and clear communication

What We're Looking For

• 2+ years of hands-on veterinary clinical experience
• Solid technical foundation with room to grow
• Clear, respectful, and proactive communicator
• Comfortable with collaborative decision-making and accountability
• Open to feedback and continuous improvement
• Accountable, emotionally mature, and team-oriented

Licensure is welcome but not required. Mindset, communication, and fit matter most.

What You'll Get

• Competitive pay based on experience ($18–$22/hour)
• PTO
• Health insurance reimbursement
• CE allowance
• Scrub & Shoes allowance
• Employee discount program
• Fear-Free certification covered
• A meaningful voice in how the practice operates and evolves
• A thoughtful, supportive, mission-aligned team

Apply If You…

• Care about how people feel working alongside you
• Are passionate about low-stress, Fear-Free handling
• Enjoy building collaborative relationships with pet owners and teammates
• Value clarity, trust, and accountability
• Want to help build something intentional, modern, and human

Job Details

Job Type: Full-Time

Benefits: PTO, Health insurance reimbursement, CE allowance, Scrub allowance, Employee discount

Work Location: In person - Hixson, TN